Payment Policy
Last Updated: November 8, 2025
Thank you for shopping with Luxeyon. We are committed to providing a secure and smooth checkout experience.
Accepted Payment Methods
We currently accept the following payment options:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Diners Club
All payments are processed securely through our trusted payment partners.
Secure Payment Processing
Your payment information is encrypted and processed securely.
We do not store or have access to your credit card details.
All transactions comply with PCI-DSS security standards.
Currency
All prices on our website are listed in GBP (Β£).
Order Confirmation
Once your payment is successfully processed, you will receive:
- Order confirmation email
- Payment receipt
- Delivery updates when the order ships
If you do not receive confirmation, please contact us at support@luxeyon.com.
Failed / Declined Payments
If your payment is declined:
- Please check your card details or funds
- Try another payment method
- Contact your bank if the issue continues
Fraud Prevention
To protect our customers, we may require additional verification if suspicious or high-risk activity is detected.
Orders flagged for review may be delayed or cancelled.
Invalid Transactions
We reserve the right to refuse or cancel orders due to:
- Incorrect billing information
- Payment issues
- Fraud or suspicious activity
If an order is cancelled, your payment will be refunded immediately.
Need Help?
If you have any questions about payments or billing, contact our support team:
Luxeyon Support Team
- support@luxeyon.com
- +44 2045 721151
- 25D Hamlet Rd, London SE19 2AP, UK